What unconditional means
You do not need to finish the curriculum, prove that you used every module, show production results, attend a call, accept store credit, or persuade us that your reason is good enough. A clear request made within the refund window is enough.
We may verify the transaction and your identity so the refund goes to the correct purchaser and original payment method. That verification is not a performance requirement or an attempt to talk you out of the request.
The 30-day window
The refund period begins on the calendar date the eligible product is purchased and ends 30 calendar days later at 11:59 p.m. Pacific Time. A request sent before the deadline remains timely even if we answer it afterward.
If a payment is still pending or duplicated, contact Product Support so we can identify the transaction and take the correct action.
How to request a refund
- Open the Contact page and choose Product Support.
- Send the message from the email address used for the purchase when possible.
- Include your name, product purchased, approximate purchase date, and the words “refund request.”
Do not send full card numbers, passwords, bank details, or copies of identification unless we specifically request a secure verification method.
How the money is returned
The refund is submitted to the original payment method through the payment processor. We do not substitute cash, check, a different card, or store credit unless required by law or necessary because the original method cannot accept the refund.
Advancing AI will submit an eligible refund promptly after verification. Banks and card issuers control when the credit appears, and their posting time can vary.
What “return” means for a digital product
There is no physical package to ship back. Once a refund is issued, the license to use the refunded product ends. You agree to stop accessing, using, copying, and sharing the curriculum, templates, downloads, videos, and protected resources associated with that purchase.
We will not require you to mail storage devices, printouts, or other physical materials to prove deletion.
What the guarantee covers
The guarantee covers the amount paid directly to Advancing AI for an eligible 3Reels/Day digital program. It does not reimburse amounts paid to other companies or people, including:
- AI software subscriptions or usage credits.
- Contractors, virtual assistants, editors, or consultants.
- Advertising, platform, domain, hosting, equipment, or internet expenses.
- Bank fees, currency-conversion charges, interest, or taxes controlled by another party.
If Advancing AI later offers a custom service, physical product, subscription, or separate engagement with different terms, those terms will be shown before purchase and will not silently reduce the guarantee attached to an eligible 3Reels/Day program.
Payment disputes and duplicate refunds
Please contact Product Support before opening a card dispute so we have an opportunity to issue the promised refund directly. Opening a dispute does not cancel rights you cannot waive, but simultaneous refund and chargeback processes can delay resolution.
Only one refund is issued per transaction. A reversed, fraudulent, or already-refunded charge cannot be refunded a second time.
Questions
Use the Contact page and identify the message as “Refund Policy Question” or “Refund Request.” This policy forms part of the Advancing AI Terms of Use.